Tradelink-eBiz.com : Customer Services

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Customer Services

Customer Enquiry / Update

Login ID & Password Enquiry / Change Password

Customer Contact Information Update(Update Contact Person / Telephone / Fax / Email Address / Correspondence Address)

Billing Information Enquiry(Statement Of Accounts / Unbilled Items / Billing Account Information / Available Service Limit)

Transaction Status Enquiry

Check TDEC Status by UDR

Check TDEC Status by EDI address/Party ID

Check ROCARS Status by UDI

Check ROCARS Status by EDI address/Party ID

Check CO Status

Useful Tools and Information

TDEC Government Charges Calculator

Tradelink Software Operation Training Course Schedule & Online Enrollment

Questions & Tips

Payment Methods

Autopay | Faster Payment System (FPS) | e-Cheque | Cheque | Bank Transfer

Commonly Used Forms

Customer Service Administration Forms(For Services Registration / Revocation, Information Update and Authorization Application / Amendment)

Electronic Trading Access Service (ETAS) Forms(For Import & Export Declaration, Dutiable Commodities Permit, Electronic Cargo Manifest and Certificates of Origin)

2021 Price List

Terms & Conditions