The
transition that the music industry has gone through
over the past decade has certainly not been easy. By
the end of the 1990s, record labels acquired the vast
majority of their revenue through CD album sales. Vinyl
had become a niche product favoured only by traditional-minded
audiophiles, cassette tapes had become obsolete, and
mini-discs were used primarily for their record function,
rather than as a medium for new music. The CD, on the
other hand, was reasonably cheap, convenient to use
both at home and in the car, and provided good sound
quality.
However, since peaking in the year
2000, CD sales have dropped significantly. This in turn
has led to a significant drop in revenue for the music
industry - according to the latest figures from
the Recording Industry Association of America ("RIAA"),
the total value of CD sales in 2006 was US$9,162.9 million,
down from US$13,214.5 million in the year 2000.
There are several factors that have
accounted for this drop, factors that relate both to
how we buy music, and also to how we listen to it. Ultimately,
it is our preference for personal, portable music, and
the new technologies that have accommodated this preference,
which have led to the downturn in CD sales - and
given rise to a new digital music industry.
This is a trend which began several
decades ago with the invention of the personal stereo
in the late 70s. The Sony Walkman, released in 1979,
was the first personal stereo player to make waves in
the market. By the mid 90s, new technologies such as
the personal CD player and the MiniDisc player gradually
took the place of the cassette player. These new formats
still suffered from one major fl aw: as physical discs
were required to store and play music, there remained
a physical limitation on how many songs a user could
carry with them. However, parallel developments in personal
computing and music compression technology meant that,
by the end of the 90s, an alternative that solved this
problem was available: digital audio.
MP3s
arrived at just the right time. By the end of the 90s,
many households had their own personal computer, and
these computers had increasingly large hard drives.
For the first time, it was possible to store your entire
music collection on your computer. Portable MP3 players
followed, allowing vast quantities of music to be carried
in an increasingly small device. Consumers have been
remarkably quick to adapt to the new technology: within
a few years, a large number of people have come to use
either their computer or their MP3 player as their primary
audio player.
At first, the majority of MP3 player
users filled their music libraries by 'ripping' music
from CDs onto their computers, and then transferring
the compressed files onto their players. However, internet
connection speeds had drastically improved by the early
2000s, making it possible to download single tracks
or even whole albums in a reasonable length of time.
Moreover, the controversial popularity of peer-to-peer
("P2P") download networks had proven that there was
a substantial market for music downloads. However, early
collaborations between the music industry and online
distributors failed to take off, due to high prices
and a lack of convenience.
This was all to change in 2003, when
Apple launched its iTunes store. Apple's iPod, released
in 2001, had already revolutionised the portable media
player market with its innovative design and user-friendly
interface. The iTunes store was to have a similar influence
on the music download market. Apple had signed deals
with the five major US record labels to sell licensed
music from their catalogues; several independent labels
quickly joined the service as well. With reasonably
priced downloads (US$0.99 for a single track; US$9.99
for a whole album) and an extensive library, the service
proved hugely popular: there were 1 million downloads
within the first five days. The iTunes Music Store has
remained the dominant force in the online music market,
with a market share of around 70% and 4 billion tracks
sold to date. In the US, iTunes recently overtook Amazon.com
and Wal-Mart to become the single largest music distributor.
However, the rise of digital music
has posed problems as well. Music piracy has long been
a thorn in the side of the music industry, and the ease
and speed with which files can be shared over the internet
has meant that piracy has reached unprecedented levels.
The International Federation of the Phonographic Industry
("IFPI") estimates that for every legal music download,
twenty tracks are downloaded illegally. The financial
cost of internet piracy to the music industry is hard
to calculate, but it has certainly contributed to the
revenue loss seen in recent years.
As
a result, there have been several attempts made to stamp
out online music piracy. In order to prevent legal downloads
from being transferred between multiple listeners, the
industry originally required online stores such as iTunes
to use Digital Rights Management ("DRM") methods to
protect their files. However, in the last year there
has been a notable shift away from DRM. In February
2007, Apple's cofounder Steve Jobs released a statement
asking for DRM to be removed from all music downloads,
claiming that this move would actually increase legitimate
sales. One of the four remaining major labels, EMI,
allowed its catalogue to be downloaded without DRM through
iTunes; not long after that, all of the US majors licensed
DRM free tracks to Amazon's new music download service.
So what does the future hold for the
music industry? Fortunately the digital era has spawned
a huge variety of alternative products and business
models to replace traditional album sales. According
to the IFPI, the number of different formats surrounding
an album release has skyrocketed in recent years. Even
as recently as 2003, there were only 10 formats used
to sell music, and the CD was dominant. Now there are
more than 100 formats. For example, the IFPI Digital
Music Report 2008 points out that sales of Justin Timberlake's
recent album Future Sex/Love Sounds incorporated 115
distinct products. These included video downloads and
mobile ring tones, as well as more traditional formats
such as CD and vinyl, selling a total of 19 million
units overall.
Indeed, mobile phones have opened up
a whole new market for the music industry, one that
has proved particularly popular in Asia. The sale of
'mobile music', music which is downloaded and played
through a mobile phone, has become a huge industry in
the region. Mobile music sales account for 85% of digital
music sales in the region, and on a global scale, almost
half of all mobile internet purchases are made in Asia.
Moreover, the distinction between portable music players
and mobile phones has become increasingly blurred, with
the release of Apple's iPhone and music-capable phones
from mobile manufacturers such as Nokia and Sony Ericsson.
As a result, this is a market with huge potential, both
in Asia and in the rest of the world.
Although
the online music industry has been surprisingly slow
to develop in Hong Kong, with major distributors such
as iTunes yet to establish online stores for the region,
local providers are beginning to fill the void. These
providers are making full use of 'Web 2.0' to distribute
music, providing a wide range of products and making
use of popular online social networks such as Facebook
to promote their services.
Like the rest of Asia, mobile music
constitutes a significant portion of Hong Kong's online
music industry. Several mobile service providers now
have a music download service, taking advantage of 3G
phone capabilities to send music straight to people's
phones. One of the most popular services, PCCW's 'Moov
on mobile', allows subscribers to stream tracks directly
from Moov's database, allowing instant access to over
100,000 songs without the need to download at all.
The digital music industry remains
in its infancy; its vast potential has yet to be tapped,
particularly in Hong Kong. However, despite early teething
problems, the music industry has successfully taken
hold of this new technology, and is pursuing a course
of action which will indelibly change the ways in which
consumers purchase and listen to music. With more than
6 million tracks for sale online, there is now an unprecedented
level of choice for modern music-lovers. Music has never
been so easily affordable, or so readily available.
The digital revolution is truly underway.
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