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FTC revealed on May 26 that it is preparing a certification
system that would guarantee trust in the commercial
trade through e-commerce consumer protection law it
recently filed a motion for legislation citing a steep
rise in EC damage in the Internet shopping malls. FTC
said that the certification will be granted only when
such prerequisites as trustworthiness of shopping malls,
privacy protection and system stability are met in terms
of consumer protection nurturing it as a major certification
system in EC.
FTC is currently mulling over whether the government
should get the control over the system or it should
be commissioned to an association or an organization.
A source said, "While certificate marks went after
by other bodies are led by the private sector under
the sponsorship of the government, it is noteworthy
in that FTC has the government grant a certificate mark
directly," explaining a difference with other systems.
Since MCIE and MIC are already operating systems under
the similar cause, however, policy confusion as well
as a business redundancy seem to be inevitable. In particular,
since the newest entrant comes out at a time when existing
certification systems are not efficiently utilized,
critics say that the system is only a demonstrative
administration to take the lead in the field other than
to protect consumers.
In fact, five years have passed since MCIE introduced
'eTrust System' in 1999 for the consumer protection
and the stability in transaction, but there are only
73 member companies as of now. Sponsored by MIC and
conducted by Korea Association of Information &
Telecommunication, 'I-Safe' system is reduced to a nominal
one with member companies of a paltry 21. 'ePrivacy'
system led by MCIE and MIC for privacy handlers at shopping
mall sites since the first half of last year is relatively
performing well among other systems with 85 members
companies. However, this figure pales in comparison
with total 5,000 shopping mall sites. These certification
systems pay 300,000 ~ 1 million won for the usage of
the certification systems except screening fees.
A source of a shopping mall company said, "Only
few consumers trust shopping malls by relying on various
certification marks including the observance of standard
policy and marks of some member companies as well as
private certification systems," adding that conceiving
another certification system itself is the product of
a demonstrative administration completely disregarding
the reality and it would only incur extra fees for the
industry.
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