(Hong Kong, 10 December 2004) Tradelink Electronic Commerce
Limited ("Tradelink"), the largest e-commerce
service provider in Hong Kong, announced today that its
Customer Services Department and its subsidiary, Digi-Sign
Certification Services Limited ("Digi-Sign"),
have successfully been accredited the ISO 9001 Quality Certificate
for their professional and quality customer services.
The ISO 9001 Certificate is an international standard introduced
by the International Organization for Standardization (ISO)
to recognize organizations which have made great efforts
to achieve a high standard leading to success and excellence.
"We at Tradelink have committed to providing the best
customer services and working hard to achieve an internationally
recognised standard of quality." said Mr Justin Yue,
Chief Executive Officer of Tradelink. "Our certification
is evidence of our compliance with the requirements established
by the ISO 9001 Quality standard."
"This Quality System integrates our management processes
and work procedures, as well as our ongoing quality assurance
and improvement activities essential for the provision of
the professional customer support services to enable our
customers experience the full benefits of our e-commerce
services." Justin Yue added.
Since the liberalization of the e-commerce market, Tradelink
has continually gained extensive support in the trading
community with its cutting-edge technology, diversified
array of value-added services and dedicated customer service
support. Currently, there are more than 54,000 companies
in our growing customer base.
Tradelink has a large team of over 100 support professionals,
through the managing of a 7am-to-11pm hotline, along with
training courses and customized hardware/software solutions,
to help customers take full advantage of its wide range
of e-commerce services.