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Questions & Tips

Keep your Tradelink Software Up-to-date

You are reminded to keep your software up-to-date with upgrade patches which we despatch to you from time to time through Smart Upgrade. These upgrades provide support of new or revised Government code tables and enhanced service features.

If you receive a Smart Upgrade reminder message after logged in the Tradelink software, that means there is a new upgrade has been despatched to you or there is/are previous software upgrade(s) that you haven't executed. You should click [Next] or [OK] to proceed execution of the upgrade(s) immediately. If your Tradelink software is installed in a network environment, you should ask all other current users to logout the software before you execute the upgrade(s). After complete execution of the upgrade, you need to login again the software and the change(s) associated with the upgrade patches will become effective.

To keep a smooth and uninterrupted operation when submitting Government transactions, you are advised to check your mailbox regularly for any upgrade(s) we sent to you and perform the upgrade(s) accordingly as soon as possible.

Should you have any enquiry on the software upgrade, please call Tradelink Customer Service Hotline at 2917 8888.

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