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Important
Notice: Submit your trade declaration within the service hours
According to
clause 10(b) of the terms
and conditions for Tradelink services, Tradelink services will
only be accessible between 7:00 a.m. and 11:00 p.m. daily ("service
hours"), unless otherwise specified by Tradelink. In order
to ensure your trade declaration can be successfully delivered to
the Government, please submit the declaration within the service
hours. Messages submitted outside the service hours WILL NOT be
collected by Tradelink.
For every trade
declaration you have successfully submitted, you will receive a
corresponding "acknowledgement message". You should check
your mailbox on a regular basis and in particular about 30 minutes
after each time that you submit a trade declaration. If any of the
trade declarations contain errors, you should review the error messages
promptly and to resubmit without delay. If you do not receive any
acknowledgement or error message and the message status of the message
is still displayed as "SENDING", it may be that the trade
declaration has failed to reach Tradelink. You should never assume
your submission is successful unless and until you receive such
"acknowledgement message" for your submission. If you
do not find such "acknowledgement message" within 30 minutes
after your submission,please contact Tradelink Customer Service
Hotline at 2917 8888 immediately for assistance to avoid running
the risk of incurring late lodgment penalty charges.
Tradelink shall
in no event be responsible for your failure or delay in submitting
a trade declaration owing to your attempt to submit it outside the
service hours or your failure to check "acknowledge messages".
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