Membership
All Tradelink customers are automatically members of the Tradelink Membership Rewards Program.
 
Bonus Points
Customers earn one bonus point for every dollar paid for Tradelink services. Before redemption, please check your Bonus Point Balance with your Login ID and Password.
 
Nominate to Redeem
Only the Nominated Representative of your company can make the redemption request. If you do not have a nominated representative, please complete the online Nomination Form.
 
Gift Catalog
To redeem gifts, you have to browse through our Gift Catalog to select a gift item of your choice and follow the online instruction to complete the redemption request. You may also look up the details in the Guide to Gift Redemption.
 
Charity Donation
Tradelink encourages customers to use bonus points to make donations to charitable organization(s). The minimum you need is 150 bonus points only and every 150 bonus points will be converted to HK$0.5 as donation. To acknowledge your generosity, your company name will be listed in our donor acknowledgements.
 
Redemption Procedure
All redeemed coupons will be delivered by ordinary mail to your registered address after 5 working days upon our receipt of your redemption request. For non-coupon items, please print the "Gift Collection Letter" and present it at the service centre to collect the gift(s) starting from 5 working days until 2 months after this redemption request has been filed with us. For more detail, please refer to the Guide to Gift Redemption.
 
Important Information
Login the Tradelink Membership Rewards Program with the login ID and password of your nominated representative for redemption. If you receive no response after the redemption submission, please call our Customer Service Hotline at 2917 8888 to check the status and DO NOT hit the "Click to Redeem" button again.
 
Enquiry
Customer Service Hotline: 2917 8888
E-mail: corpcom@tradelink.com.hk